Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Processing times may vary depending on product availability. Once shipped, orders typically arrive within 3-7 business days domestically. International delivery times vary by location.
Do you offer international shipping?
Yes, we ship worldwide. Customs fees or import taxes may apply depending on your country’s regulations.
Can I track my order?
Yes, you’ll receive a tracking number via email once your order ships. Visit shopnaghedi.com to check your order status.
What if my order is delayed?
Delays can occur due to high demand or carrier delays. If your order is significantly delayed, please check your tracking information or contact us for assistance.
Returns & Exchanges
What’s your return policy?
We accept returns within 14 days of delivery for unused items in their original packaging. Visit shopnaghedi.com for instructions.
How do I initiate a return?
Start the process by visiting our Returns Center at shopnaghedi.com. You’ll receive further instructions via email.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your return. Timing depends on your payment method.
Products & Care
How do I care for my item?
Care instructions vary by material. Refer to the product page or label for specific guidelines.
Are your products ethically made?
We prioritize sustainable and ethical production practices. For details, visit shopnaghedi.com.
Do you restock sold-out items?
Popular items may be restocked. Sign up for notifications on the product page to stay updated.
Payments & Discounts
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
How can I apply a discount code?
Enter your code at checkout. Promotions are subject to terms listed at shopnaghedi.com.
Do you offer gift cards?
Yes! Digital gift cards are available for purchase on our website.
Other Questions
Where can I find sizing information?
Each product page includes a size guide. For further assistance, refer to shopnaghedi.com.
Can I modify or cancel my order?
We process orders quickly, so changes may not always be possible. Contact us immediately for assistance.
Wholesale inquiries?
For wholesale opportunities, please reach out via the contact form on our website.
For additional support, visit shopnaghedi.com.